At Eligentwatches.com, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free return and refund policy.  

Return Window:

You have 15 days from the date of delivery to return your unworn and unsized watch for a full refund.

Return Process:

To initiate a return, please contact our customer service team by email at support@eligentwatches.com. We will provide you with a return authorization number (RMA) and instructions on how to return your watch.

Important notes for returning your watch:

• The watch must be returned in its original packaging, including all tags, manuals, and warranty cards.
• The watch must be unworn and unsized. Any signs of wear or resizing will void the return.
• You are responsible for the cost of return shipping.

Refunds:

Once we receive your returned watch and verify its condition, we will issue a full refund to your original payment method within 1 to 3 business days.

Exceptions:

The following items are not eligible for return or refund:

• Watches that have been worn or sized
• Special order watches
• Final sale items

Please Note:

We reserve the right to modify this return and refund policy at any time without prior notice.

If you have any questions regarding our return and refund policy, please feel free to contact us.