TERMS AND CONDITIONS

Welcome to eligentwatches.com. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions, which together with our privacy policy govern Eligent Watches' relationship with you in relation to this website and your purchase of our products. If you disagree with any part of these terms and conditions, please do not use our website.

These Terms and Conditions apply to all visitors, users, and others who access or use our website or services. The following sections outline our terms and conditions of use, detailing the rights and responsibilities of both eligentwatches.com and its customers.

1. General Information

The term 'Eligent Watches' or 'us' or 'we' refers to the owner of the website whose registered office is located at 800 Arrow Rd #7, North York, ON M9M 2Z8. The term 'you' refers to the user or viewer of our website. By accessing eligentwatches.com, you confirm that you are at least 18 years old, or that you are accessing the site under the supervision of a parent or legal guardian. If you are using this website on behalf of a legal entity, you confirm that you have the authority to bind the entity to these Terms and Conditions.

2. Acceptance of Orders

When you place an order with eligentwatches.com, we will send you an order confirmation email acknowledging that we have received your order. This email is only an acknowledgment and does not constitute acceptance of your order. A contract between you and us is not formed until we send you a shipping confirmation email.

We reserve the right to refuse or cancel any order for reasons including but not limited to:

• Product availability
• Errors in the description or pricing of the product
• Error in your order
• Suspected fraudulent activity or unauthorized transactions If your order is canceled, you will be notified, and you will not be charged, or, if payment has already been made, you will receive a full refund.

3. Pricing and Payment

All prices displayed on eligentwatches.com are in CAD or USD depending on which country you choose. We strive to ensure that all prices listed are accurate; however, we cannot guarantee that there will be no errors. In the event of a pricing error, we reserve the right to cancel any orders placed for the affected item. If you have already been charged, you will receive a full refund.

We offer several payment methods for your convenience, including but not limited to:

• Credit/Debit Cards (Visa, MasterCard, American Express)
• PayPal
• Other third-party payment services as offered on the website

By placing an order on eligentwatches.com, you confirm that the payment method you are using is yours or that you have permission from the owner of the payment method to use it. All payment information provided by you must be accurate and complete.

4. Product Information and Availability

We strive to provide accurate product descriptions, images, and specifications. However, we do not warrant that the product descriptions or any other content available on eligentwatches.com are accurate, complete, or error-free. Product colors may vary slightly from the images displayed on your device due to differences in display settings and monitor calibrations.

Product availability is subject to change. We make every effort to keep our inventory up to date, but certain items may sell out quickly or become discontinued. If a product you have ordered is unavailable, we will notify you as soon as possible and provide you with an option to choose an alternative item, place the product on backorder, or cancel the order for a full refund.

5. Delivery of Goods

Orders placed on eligentwatches.com will be processed and shipped according to our Shipping Policy. We will make every effort to ensure that your product is delivered within the estimated delivery time, but we do not guarantee delivery dates or times. Delivery times may vary based on your location, the shipping method selected, and external factors beyond our control (e.g., customs processing or weather delays).

If a package is returned to us due to incorrect address information provided by the customer, or if delivery is unsuccessful after multiple attempts, we reserve the right to charge additional shipping fees to reship the package.

6. Returns and Refunds

Please review our detailed Returns & Refunds Policy for more information on how to return products and request refunds. Products purchased directly from eligentwatches.com are eligible for returns within 15 days of the date of purchase, provided that the product is unused, in its original condition, and accompanied by the original packaging and proof of purchase.

Refunds will be issued to the original payment method once the returned item has been received and inspected by our team. Shipping fees are non-refundable unless the return is due to an error on our part or a defective product.

7. Warranty and Repairs

Our watches are covered by a 2-year limited warranty as outlined in our Warranty Policy. This warranty covers manufacturing defects and issues related to the watch movement, dial, and hands. The warranty does not cover wear and tear, accidental damage, or issues caused by unauthorized repairs or modifications.

If your watch requires repair, you must contact us to initiate a warranty claim. Please review our Warranty Policy for the full details on coverage and how to make a claim.

8. Intellectual Property Rights

All content on eligentwatches.com, including but not limited to product descriptions, images, graphics, logos, videos, text, and website design, is the exclusive property of Eligent Watches or its content suppliers and is protected by intellectual property laws, including copyright and trademark laws. You may not use, reproduce, modify, distribute, or republish any content from this website without express written permission from Eligent Watches.

Any unauthorized use of the content or materials on this website may result in legal action.

9. User Conduct and Restrictions

You agree to use eligentwatches.com only for lawful purposes and in a manner consistent with the terms and conditions outlined here. You are prohibited from:

• Using the site in a way that causes harm or disruption to the site’s functionality or other users
• Engaging in fraudulent activities, including but not limited to using stolen credit cards or creating false user accounts
• Attempting to interfere with the security or functionality of the website
• Uploading or transmitting malicious software or viruses
• Collecting or harvesting personal information about other users without their consent

Any violation of these terms may result in the termination of your access to the website and, if necessary, legal action.

10. Limitation of Liability

Eligent Watches will not be liable for any direct, indirect, incidental, or consequential damages arising from the use of, or the inability to use, this website or its products. While we strive to ensure the highest quality of our watches, we do not make any warranties or representations beyond those stated in our Warranty Policy.

In the event of a defective product, our liability is limited to the repair, replacement, or refund of the product as stated in our Warranty Policy. Under no circumstances will our liability exceed the amount paid for the product in question.

11. Indemnification

You agree to indemnify, defend, and hold harmless Eligent Watches, its officers, directors, employees, agents, and affiliates from any and all claims, liabilities, damages, losses, or expenses (including legal fees) arising from your use of this website or your violation of these terms and conditions.

12. Links to Third-Party Sites

Eligentwatches.com may contain links to third-party websites or services that are not owned or controlled by us. These links are provided for your convenience, and we do not endorse or assume responsibility for the content, policies, or practices of any third-party websites. You access these websites at your own risk.

13. Changes to Terms and Conditions

We reserve the right to modify or update these terms and conditions at any time without prior notice. It is your responsibility to review the terms periodically for any changes. Your continued use of the website following any modifications constitutes acceptance of the revised terms.

14. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Ontario, without regard to its conflict of law provisions. Any disputes arising from or related to your use of this website or its products shall be subject to the exclusive jurisdiction of the courts located in Ontario.

15. Contact Us

If you have any questions about these terms and conditions, please contact us at:

Email: support@eligentwatches.com